Purpose

When visiting www.transporter.com.ge, you are required to familiarize yourself with our Privacy Policy. Changes and additions may be made to this Policy; accordingly, Transporter asks you to review it periodically.

A user who voluntarily provides us with personal data automatically grants us the right to use and process such data.

This Privacy Policy defines the rules, purposes, use, and storage conditions for the processing of Transporter’s users’ personal data. We are guided by the Law of Georgia on Personal Data Protection and the GDPR Regulation.

This document forms an integral part of the Terms and Conditions of use of the Transporter website.

 

Definition of Terms

  • Transporter — LLC “Transporter”, identification code: 405127508, registered at: 70 A. Beliashvili St., Tbilisi, Georgia.

  • Personal Data — any information that directly or indirectly identifies a natural person.

  • Data Processing — collection, use, storage, deletion, or disclosure of data.

  • Data Subject — a user whose data we process.

  • Consent — permission granted by the user through an active action, in writing, or verbally.

  • Data Controller — a person who determines the purpose and means of data processing.

  • Data Processor — a person who processes data on the instructions of the Data Controller.

  • Third Party — any person other than the Data Subject, Data Controller, and Data Processor.

  • Direct Marketing — direct communication with the user for advertising purposes.

 

Consent

By using the website, the user agrees to this Privacy Policy and grants us the right to process the data.

 

Basis for Data Processing

  • Performance of a contract;

  • User consent;

  • Fulfillment of an obligation imposed by law;

  • Necessity of providing the service.

 

Purpose of Processing the User’s Personal Data

  • Improvement of service quality;

  • Compliance with legal obligations;

  • Communication with the user;

  • Delivery of products and offering updated services;

  • Security and crime prevention;

  • Marketing activities, where the user has given consent.

 

User Rights

The user has the right to request:

  • Information about their data;

  • Correction or updating of data;

  • Deletion of data or termination of processing;

  • Transfer of data to another organization;

  • Withdrawal of consent at any time.

A response to all requests will be provided within 10 business days, with an extension of an additional 10 days if necessary.

 

User Obligations

The user is obliged to provide us with complete and accurate information and to update it in the event of any changes.

 

Call Center

For the purpose of improving service quality and ensuring security, telephone calls are recorded and processed.

 

Website Terms of Use

By visiting the website, the user agrees to the processing of Cookies and personal data.

 

Minors

If it is determined that the user is a minor and does not have the consent of a legal representative, their data will be disregarded.

 

Who We Share User Data With

Data is transferred to the partner courier company only for the purpose of delivering the ordered products.

Data may be shared with state authorities in accordance with the legislation of Georgia.

With the user’s consent, their data may be used for direct marketing.

 

Direct Marketing

For direct marketing purposes, the user gives us consent through an active action and may withdraw it at any time from their personal account using the «On/Off» function. Marketing will be discontinued within 7 business days from receipt of the request.

 

Cookies and Log Files

The website uses Cookies and log files for the purpose of analyzing user behavior and improving the user experience.

The user may change the Cookies settings through their browser.

 

Data Collection

We obtain information:

  • During registration;

  • During telephone or email communication;

  • During communication on the website or via chat.

 

Types of Data

Information requested during registration:

  • Mobile phone number;

  • Email;

  • Address;

  • First and last name;

  • Password.

When making a payment, the user’s card information is protected by the bank; Transporter does not possess card data.

 

Data Retention Period

Data is retained for the necessary period until the user requests its deletion or until obligations provided for by law arise.

 

Security

Transporter takes all measures to protect data; however, it cannot guarantee complete security in the event of unlawful actions by third parties.

 

Third Parties

Transporter assumes no responsibility for external links placed on other websites.

 

Changes and Additions

In the event of any changes, the user will receive a personal notification or the information will be published on the website. Continued use of the website after the changes enter into force constitutes acceptance of such changes.

 

Personal Data Protection Officer

Irakli Janashvili

Phone: +995 595 371 177

Email: irakli@trustee.legal

 

Contact with Transporter

Contact us in case of additional questions:

info@transporter.com.ge